Utilities need adequate and fairly structured rates. That is easy to say but hard to do. The Kansas Rural Water Association (the Association) has worked on this for years. GettingGreatRates.com (GGR), a firm that specializes in utility rate analysis and rate setting, has been helping utilities set rates properly since 2005. In 2012, the two partnered and put together the "RATES Program" to help you get great rates, do it dependably and do it at reasonable and known-in-advance cost. These pdfs describes how the Program works.